PREVIEW TOUR
We have now completed our main Preview Tour. However, you can get video extracts from the presentations by visiting our Youtube channel. Most of the new products are now on the website to view and order with normal despatch starting soon.
NORMAL DELIVERY SERVICE RESUMED
We have now commenced shipment of advance orders and normal 5-working-day service on new orders should be in place by 1st September.
DELIVERY
We operate a fixed delivery charge of £2.50 for all web orders, with an option to upgrade this to "next working day" carrier service. Note that only orders placed before 11am will be despatched the same day and therefore actually be scheduled for delivery on the following day. Weekends and Bank holidays are not counted as working days for despatching or delivering orders.
DIFFICULTIES LOGGING-IN TO YOUR CUSTOMER ACCOUNT?
We now have a new Log-In procedure on the Created gifts website which uses the email address that you registered with us OR your customer number, along with your password.
If you are experiencing any difficulties logging-in to a previously registered customer account, simply call 0845 218 3960 and place your order over the phone and ask for discounted Internet Postage Rate to be applied because you were trying to order online.
NEW CATALOGUE TELEPHONE NUMBERS
Please note our new Order Line numbers:
ORDER PHONE LINE: 0845 218 3960
ORDER FAX LINE: 0845 218 3963
However, if you are reading this, you obviously have intenet access, so be aware that buying on our secure website reduces our processing costs and offers you cheaper delivery options in return.
FEEDBACK FROM Created SELLERS
IF you are a Created Seller, please contribute to our feedback and planning process using "comment" feature on the Created Blog.
DESIGN NEW PRODUCTS
If you want to get involved with generating new products for future catalogues, we also have a great opportunity for someone to volunteer some assistance to us - see below.