We do like to call our supporters from time to time, primarily to keep them up to date with what we’re doing and to thank them for their support. We occasionally do take the opportunity to ask whether they would consider increasing their support of our work. If the supporter would like to make a donation, or to set up a regular gift, then it will be necessary for the caller to ask for your bank details. If you are concerned/feel that the call may not be genuine, or you’re uncomfortable with providing this information over the phone, please do call our Supporter Care team on 020 3906 3906, and they will be more than happy to help. If you’d prefer that we don’t contact you by phone going forward, then please notify us by calling the the Supporter Care team, or emailing firstname.lastname@example.org.
Our calling lists are screened against the Telephone Preference Service (TPS). We do not call anyone who has signed up to TPS, unless they have previously provided consent to use that number for marketing purposes.