Got a question for Tearfund? We can help. Start here for the answers to our most frequently asked questions.
Have a question for Tearfund? On this page you'll find the answers to our most frequently asked questions. If your query is about giving to Tearfund, please see our Giving FAQs.
You can also read about our commitment to you as a Tearfund supporter.
If you can't find what you're looking for, please contact us directly on 020 3906 3906.
We can occasionally organise work experience placements. To explore the possibility, please contact our recruitment team recruitment@tearfund.org with a copy of your CV and a short message telling us a little about yourself and what you would like to do for us. We would love to know if there are issues or areas of Tearfund’s work that are of particular interest.
We can occasionally organise work experience placements. To explore the possibility, please contact our recruitment team recruitment@tearfund.org with a copy of your CV and a short message telling us a little about yourself and what you would like to do for us. We would love to know if there are issues or areas of Tearfund’s work that are of particular interest.
Unfortunately, due to limitations on Tearfund’s resources, we are presently focusing on building the capacity of our current partners. We are, therefore, not currently able to accept applications for organisational or individual funding. We are also unable to give details of any other sources of funding at present.
Although unable to help with funding, we do like to share our information and experience with those who are interested in development issues around the world. You can view and download all of our development resources by visiting Tearfund Learn.
Unfortunately, due to limitations on Tearfund’s resources, we are presently focusing on building the capacity of our current partners. We are, therefore, not currently able to accept applications for organisational or individual funding. We are also unable to give details of any other sources of funding at present.
Although unable to help with funding, we do like to share our information and experience with those who are interested in development issues around the world. You can view and download all of our development resources by visiting Tearfund Learn.
We decide which countries to work in using internationally recognised indicators of poverty to inform our choices. To find out more about the countries where our partners are meeting material and spiritual needs, visit our About Us page.
We understand that there are many needs across the world and many places where people are still living in poverty. Tearfund has to make some very hard decisions about how to use the limited financial resources that are entrusted to us and it is not possible for us to support every country.
We decide which countries to work in using internationally recognised indicators of poverty to inform our choices. To find out more about the countries where our partners are meeting material and spiritual needs, visit our About Us page.
We understand that there are many needs across the world and many places where people are still living in poverty. Tearfund has to make some very hard decisions about how to use the limited financial resources that are entrusted to us and it is not possible for us to support every country.
We do like to call our supporters from time to time, primarily to keep them up to date with what we’re doing and to thank them for their support. We occasionally do take the opportunity to ask whether they would consider increasing their support of our work. If the supporter would like to make a donation, or to set up a regular gift, then it will be necessary for the caller to ask for your bank details. If you are concerned/feel that the call may not be genuine, or you’re uncomfortable with providing this information over the phone, please do call our Supporter Care team on 020 3906 3906, and they will be more than happy to help. If you’d prefer that we don’t contact you by phone going forward, then please notify us by calling the the Supporter Care team, or emailing info@tearfund.org.
Our calling lists are screened against the Telephone Preference Service (TPS). We do not call anyone who has signed up to TPS, unless they have previously provided consent to use that number for marketing purposes.
We do like to call our supporters from time to time, primarily to keep them up to date with what we’re doing and to thank them for their support. We occasionally do take the opportunity to ask whether they would consider increasing their support of our work. If the supporter would like to make a donation, or to set up a regular gift, then it will be necessary for the caller to ask for your bank details. If you are concerned/feel that the call may not be genuine, or you’re uncomfortable with providing this information over the phone, please do call our Supporter Care team on 020 3906 3906, and they will be more than happy to help. If you’d prefer that we don’t contact you by phone going forward, then please notify us by calling the the Supporter Care team, or emailing info@tearfund.org.
Our calling lists are screened against the Telephone Preference Service (TPS). We do not call anyone who has signed up to TPS, unless they have previously provided consent to use that number for marketing purposes.
You are welcome to contact us on behalf of someone who has asked you to do so. There are some changes that we’re able to make without hearing directly from the supporter themself; for instance we can amend the frequency of news and appeals that we send. However we’re not able to make changes to an individual’s giving, or share any of their financial information or history, without speaking to the supporter themself (even if it’s just for them to say that they’re happy for us to talk to you about it) or unless we see a Power of Attorney document.
You are welcome to contact us on behalf of someone who has asked you to do so. There are some changes that we’re able to make without hearing directly from the supporter themself; for instance we can amend the frequency of news and appeals that we send. However we’re not able to make changes to an individual’s giving, or share any of their financial information or history, without speaking to the supporter themself (even if it’s just for them to say that they’re happy for us to talk to you about it) or unless we see a Power of Attorney document.
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